Accessibility

Whatever your needs, let us know how we can help.

BEFORE THE EVENT TICKETS
You can buy accessible tickets online – no need to call the box office. Look for the show accessible tickets on the Tickets page to view all available accessible seats. There’s accessible seating in every price range. Try to buy accessible tickets in advance so you secure a seat – there’s limited availability on the day of an event. For accessible seating on the lawn, you will purchase a General Admission lawn ticket. We have concrete seating areas with ramps on the East and West sides of the venue to accommodate guests with disabilities that are first-come, first-serve with room for up to 3 guests.

INTERPRETER REQUESTS
Patrons who require interpreter services for an event can contact our administration office prior to the event to make arrangements.  Please give us at least 2 weeks’ notice to secure.  Patrons must have already purchased accessible tickets to the event prior to requesting an interpreter.  Accessible tickets are located in row WC of the following sections:  ORCH1, ORCH3, 101, 103 or 105.  If you prefer to purchase a lawn ticket, we will reserve up to four seats for you in the lawn accessible seating area.  There is no charge for interpreter services.  You can make you request either at ABAInfo@livenation.com or by calling 404-733-5010 and press 0.

HEARING ASSISTANCE
If you need an assisted listening device, email or call us at least two weeks before the event at ABAInfo@livenation.com or 404-733-5010 (press 0), and we’ll sort it out for you.

UNEXPECTED NEEDS
If an unexpected injury or illness means you can’t be in the seat you booked, we recommend exchanging your ticket online for an accessible seat. Accessible seating allows for the person with accessibility needs and 3 guests. There are a limited number of seats on the day of the event for people with unexpected needs, but we can’t guarantee we’ll be able to seat you.

DAY OF SHOW PARKING
There’s accessible parking in Lots A, C and Beaver Toyota VIP for those with accessible placards or license plates. We strongly recommend arriving early since these limited spots are first-come, first serve basis! If the spots are full, our staff will direct you to a close parking area. If you need a golf cart to pick you up, we’ve got you! Please ask a Guest Services staff member at the gate, and we’ll assist you.

AT THE VENUE
If you have any questions or need more help, someone in our Guest Services information booths at the East and West gates can help. Accessible restrooms, concession stands and merchandise stands are available throughout the venue plazas.

SERVICE ANIMALS
Service animals are permitted inside the venue, however, only registered working animals are allowed.